Reference

How 88iii Handles Your Personal Data

This page sets out exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use the lobby — and how we keep it secure.

Account data protectedDANA, OVO, GoPay wallet privacyNo data sold to third partiesYou control your informationContact us to request changes

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security is not a background task here. Every account uses SSL encryption across all connections, and login sessions require OTP verification to your registered mobile number before access is granted. We review data retention schedules regularly so we only hold information that still serves an operational or legal purpose. Here is what that looks like in practice across four key areas.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand which lobby areas get the most use. You can manage cookie preferences in your browser settings at any time.

Account Security Practices

Every login triggers an OTP sent to your registered number. If we detect a session from an unfamiliar device, access is paused until you verify. This applies whether you are on Android or iOS.

Data Retention and Deletion

We keep transaction records for the period required under applicable regulations. Once that window closes, records are deleted or anonymised. You may request early deletion where local law permits.

Requesting Your Data

You have the right to ask what personal data we hold about your account. Submit a request through live chat or email with your account details and we will prepare a summary for you.

What We Collect and Why We Collect It

88iii Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with 88iii, we collect the details you submit during registration — your name, email address, and the mobile number tied to your e-wallet. If you deposit through DANA, OVO or GoPay, we receive transaction reference data from those payment rails to

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confirm your funding request reached us correctly. We do not store your full wallet PIN or card credentials on our servers. We also collect device and session data — browser type, IP address, session timestamps — to detect unusual login activity and keep your account secure.
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This technical data is held only as long as it serves a security or operational purpose. When you contact our support team about a wallet verification issue or an account query, that correspondence is logged so we can follow up accurately. All data handling is subject
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to applicable local law and the eligible regions in which our services operate. We do not sell or share your personal information with advertisers. Third-party payment processors such as DANA, OVO and GoPay operate under their own privacy terms; we recommend reviewing those directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat in the account dashboard, by email, or via our help centre — whichever works best for you from your mobile. We aim to acknowledge every data-related request and respond with a clear next step.

Live Chat Open the chat icon in your account dashboard to submit a data access or correction request. Our team will acknowledge your message and confirm the next step.

Email Support Send your data request or privacy concern to our support email address. Include your registered account name so we can locate your records without delay.

Help Centre The help centre covers common privacy questions — how to update your registered mobile number, how to unlink a wallet, and how to request a data summary.

Common Questions About Your Privacy on 88iii

Below are the questions we receive most often about data rights, wallet privacy, cookies and how to get in touch. If yours is not listed, live chat is the fastest path to a clear answer.

We do not store your wallet PIN or login credentials. We only receive a transaction reference from DANA, OVO or GoPay to confirm a deposit cleared successfully on our side.

Yes. Send a request through live chat or support email with your registered account name. We will compile a summary of the data we hold and share it with you directly.

Go to account settings on the platform, select the contact details section, and follow the OTP verification steps to confirm your new number before the change is saved.

We retain transaction records for the period required under applicable regulations in eligible regions. After that window, records are deleted or anonymised as outlined in this policy.

We do not sell or share your personal information with advertisers. Third-party payment processors like DANA, OVO and GoPay handle data under their own published privacy terms.

We use session cookies for account access and analytics cookies to understand lobby usage. Manage or disable non-essential cookies through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoIndonesia Live Room 507 Info88Iii Glossary

How 88iii Handles Your Personal Data

How We Protect and Manage Your Information

Cookies and Session Tracking

Account Security Practices

Data Retention and Deletion

Requesting Your Data

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on 88iii

01 Does 88iii store my DANA, OVO or GoPay account credentials?

02 Can I request a copy of the personal data you hold about me?

03 How do I update the mobile number linked to my account?

04 How long does 88iii keep my transaction records?

05 Does 88iii share my personal data with advertisers or third parties?

06 What cookies does 88iii use and how do I manage them?

Privacy Policy

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