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Terms and Conditions That Govern Your 88iii Account

These terms set out the rules that apply when you open and use an 88iii account, including how payments via DANA, OVO, and GoPay are handled and what we expect from you in return.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsUpdated when policy changesContact support for clarification
88iii Terms and Conditions That Govern Your 88iii Account
HOW WE HANDLE POLICY

Our Approach to Account Security and Data Handling

These terms are not just a formality — they describe how we actually run account security, data retention, and wallet verification day to day. We do not share your account data with third parties except where required by the legal jurisdiction governing our operations. Your DANA, OVO, or GoPay wallet details are used solely to process your transactions and verify identity; we do not store full wallet credentials on our servers after a transaction is confirmed.

Data Retention

We keep account transaction records for as long as required under applicable law. You can request a summary of your stored data by contacting support with your registered account details.

Account Security

Every login triggers an OTP check to your registered mobile number. If you change your number, update it in account settings before your next deposit to avoid a verification block.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your payment method. You can clear cookies at any time; doing so will require you to log in again on your next visit.

Policy Change Notice

When these terms change, we post the updated version on this page and notify active account holders by email. Continuing to use your account after notice counts as acceptance of the revised terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any section of these terms is unclear, or if you need to raise a concern about your account under these rules, our support team can help. We handle queries about wallet verification, account suspension, and policy clarification through the channels below. Have your account details and the relevant wallet name — DANA, OVO, or GoPay — ready when you reach out so we can locate your record quickly.

Live Chat Open the chat window from your account dashboard. It connects you directly to an agent who can pull up your account and address terms-related queries without delay.
Email Support Send a detailed message to our support address for written confirmation of any policy point. Useful when you need a record of the exchange for your own reference.
Account Help Centre The Help Centre in your account settings covers common terms questions — wallet name mismatches, account suspension steps, and how to request a policy update are all addressed there.

Common Questions About Our Terms and Conditions

The questions below cover the points we get asked about most when it comes to account rules, wallet use, and your rights under these terms. If your question is not here, reach out via live chat or email and we will give you a written answer.

The core terms apply equally regardless of wallet. Some wallet-specific verification steps differ slightly — for example, OVO requires a registered mobile match — but your account rights and obligations stay the same across all three.

We may suspend your account while we review the breach. If the review confirms a violation — such as a duplicate account or mismatched wallet name — the account may be permanently closed and any pending balance held pending investigation.

Email our support team from your registered address with the subject line 'Data Request'. We will compile your transaction history and stored account details and send them to you within the timeframe required by applicable law.

No. Accounts are personal and non-transferable. Sharing access or transferring your account credentials to another person breaches these terms and will result in the account being closed.

We email active account holders when terms change and update the date on this page. If you have not used your account for an extended period, check this page before your next deposit to confirm you have seen the current version.

No — the same terms apply whether you access the platform via a mobile browser or desktop. Your account rules, wallet obligations, and data rights are identical across all access methods.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.